Business Process Outsourcing

RDB Benelux specializes in outsourcing Business Process Outsourcing (BPO) services to the Dutch and Belgium markets.

With our successful BPO formula we can reduce your cost at least 30%. Our employees are fluently in both Dutch and English. They are highly educated and have good IT skills.

We offer the following services:

Data Entry and Enrichment:

  • Data enrichment and form filling
  • Data validation
  • Categorization and indexation
  • Retyping handwritten data

Mid office:

  • Contract and file management
  • Entering, matching and validation of invoices
  • Treat (mortgage) request
  • Select information in documents and incorporate them into the clients system
  • Administrative support
  • Accounting Support

Our approach:

We a three phase approach

  1. Pre-Transition Phase
    • Inventories of our customers wishes, goals and results
    • Tailor made offering with implementation planning
    • Select and training personnel
  2. Transition Phase
    • Test or pilot phase
    • Communication and evaluation during test phase
    • If test phase is delivered according to costumers demand, up scaling if necessary
  3. Run Phase
    • Team is working according to customers demand. With periodically communications and evaluation moments